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Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of the website operated by Four Wings CX Advisory (“we”, “us”, or “our”). By accessing or using this website (the “Site”), you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Use of the Site

1.1 Eligibility

This Site is intended for business users and individuals who are at least 18 years old and capable of entering into binding contracts. By using the Site, you represent that you meet these criteria.

1.2 Permitted use

You may use the Site solely for:

    •    Learning about our services

    •    Contacting us to inquire about or engage our services

You agree not to:

    •    Use the Site for any unlawful purpose

    •    Attempt to gain unauthorized access to any portion of the Site, our systems, or data

    •    Interfere with or disrupt the operation of the Site

2. No Professional Advice

The content on this Site is for general informational purposes only and does not constitute professional, legal, financial, or other advice. Any reliance on information provided on the Site is at your own risk. Formal advice and deliverables are provided only under a separate, written consulting agreement.

3. Services, Proposals, and Payment

3.1 Service descriptions

Any descriptions of services on the Site are high‑level and subject to change at any time without notice. Specific scope, deliverables, timelines, and fees will be defined in a written proposal, statement of work, or consulting agreement between you and Four Wings CX Advisory.

3.2 Proposals and agreements

Engaging us for consulting services requires a separate written agreement. In the event of any conflict between these Terms and a signed consulting agreement, the consulting agreement will generally control for the subject matter of that engagement.

3.3 Payment

Payment methods, schedules, and any late payment terms will be set out in the applicable proposal, invoice, or consulting agreement. Unless otherwise stated, fees are exclusive of applicable taxes, which will be your responsibility.

4. Changes to the Site and Services

We may update, modify, or discontinue any part of the Site or the services described on it at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Site or any service description.

5. Intellectual Property

5.1 Site content

All content on the Site—including text, graphics, logos, icons, images, and layout—is owned by or licensed to Four Wings CX Advisory and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from any content on the Site without our prior written consent.

5.2 Client materials

If you engage us for consulting services, any materials you provide remain your property. Our use of such materials will be governed by the applicable consulting agreement and any NDAs.

5.3 Work product

Ownership and usage rights to any work product we create during a consulting engagement will be defined in the applicable consulting agreement.

6. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect information. By using the Site, you consent to the practices described in the Privacy Policy.

7. Third‑Party Links and Tools

The Site may contain links to, or integrate with, third‑party websites or tools (for example, scheduling tools, form providers, or document platforms). We do not control and are not responsible for the content, privacy policies, or practices of any third‑party sites or services. Your use of such third‑party services is at your own risk and may be subject to additional terms and policies.

8. Disclaimer of Warranties

The Site and its content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we:

    •    Disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.

    •    Do not warrant that the Site will be uninterrupted, error‑free, secure, or free of viruses or other harmful components.

    •    Do not warrant that any information on the Site is complete, accurate, or current, although we aim to keep it reasonably up to date.

9. Limitation of Liability

To the fullest extent permitted by law, in no event will Four Wings CX Advisory, its owner, or affiliates be liable for any:

    •    Indirect, incidental, special, consequential, or punitive damages

    •    Loss of profits, revenues, business, data, or goodwill arising out of or in connection with your use of, or inability to use, the Site, even if we have been advised of the possibility of such damages.​

10. Indemnification

You agree to indemnify, defend, and hold harmless Four Wings CX Advisory from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:

    •    Your use of the Site

    •    Your violation of these Terms

    •    Your violation of any applicable law or third‑party rights in connection with your use of the Site

11. Termination

We may, at our sole discretion and without notice, restrict, suspend, or terminate your access to the Site if we believe you have violated these Terms or used the Site in a way that may cause harm. Sections that by their nature should survive termination (such as intellectual property, disclaimers, limitations of liability, and indemnification) will continue to apply.

12. Governing Law and Jurisdiction

These Terms are governed by and will be construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms or your use of the Site will be subject to the exclusive jurisdiction of the state and federal courts located in Illinois, and you consent to the personal jurisdiction of those courts.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top. Your continued use of the Site after any changes are posted constitutes your acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact:

Four Wings CX Advisory

Email: 

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